Privacy policy

This policy explains how DATA POINT - FZCO (“DataPoint”, “we”, “us”) handles personal data when you visit thedatapoint.ai (the “website”) or contact us. It covers this website only. Personal data processed inside our products, such as DataPoint HR, is governed by the agreement with the customer organization that uses them.

Who we are

DATA POINT - FZCO is a company registered in Dubai Silicon Oasis, with its address at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. You can contact us about privacy at sales@thedatapoint.ai.

What we collect

• Enquiry and demo requests. When you use our contact form we collect your name, work email, company, role, and the optional company size, country or region, the topic of your enquiry and the message you write.
• Emails you send us. If you email us directly, we receive the content of your message and your contact details.
• Technical data. Our hosting provider records standard server logs, such as IP address, browser type and pages requested, to deliver and secure the website.
• Analytics. We use Google Analytics only after you opt in through our cookie banner. It helps us understand which pages are useful; we configure it to minimize data collection and do not use it for advertising.
• Your preferences. We store your analytics choice in your browser's local storage so we don't ask again. You can change it at any time with “Cookie preferences” at the bottom of every page.

How we use it

• To respond to your enquiry, arrange demos and discuss potential work with you.
• To operate, secure and improve the website.
• To meet legal, accounting and regulatory obligations.

We process enquiry data because you asked us to respond (and, where required, on the basis of your consent) and because we have a legitimate interest in operating our business. We do not sell personal data and we do not use it for automated decisions that have legal or similarly significant effects on you.

Who we share it with

We share personal data only with service providers that help us run the website and our business, such as hosting, email, form-handling or customer relationship management providers, under contracts that require them to protect it, and with authorities where the law requires. Some providers may process data outside the country where you are located; where that happens we rely on appropriate safeguards required by applicable law.

How long we keep it

We keep enquiry data for as long as needed to handle the enquiry and any resulting business relationship, and then for the period required by law or needed to resolve disputes. You can ask us to delete it sooner.

Your rights

Depending on where you live, including under the UAE Personal Data Protection Law and, where applicable, the EU or UK GDPR, you may have the right to access, correct, delete or restrict the use of your personal data, to object to processing, to data portability, and to withdraw consent at any time. To exercise these rights, email sales@thedatapoint.ai. You may also have the right to complain to a data protection authority.

Security

The website is served over HTTPS. We apply reasonable technical and organizational measures to protect personal data, although no method of transmission or storage is completely secure.

Children

This website is intended for businesses and is not directed at children.

Changes

We may update this policy. The date at the top shows when it last changed. Material changes will be highlighted on this page.