Leadership

A leadership team spanning customer experience, product, technology and partnerships.

Three leaders with complementary strengths, from the technology underneath DataPoint to the experience clients have with it.

Sonia Lohia

Customer & user experience

Sonia leads customer experience, user experience and customer happiness at DataPoint. She keeps the company human-centered, making sure its products are easy to use, its AI communicates clearly and naturally, and every client feels looked after.

  • Customer experience
  • User experience
  • Customer happiness
  • Human-centered design
  • AI response quality
LinkedIn profile of Sonia Lohia

Gaurav Lohia

Partnerships & technology

Gaurav leads partnerships and business networking at DataPoint, building relationships with partners, clients and the wider industry. A technologist who has delivered products across several industries, he brings both a business and a technical perspective to every partnership.

  • Partnerships
  • Business networking
  • Product delivery
  • Cross-industry experience
LinkedIn profile of Gaurav Lohia

Khushi Tiwari

Product & technology

Khushi leads product and technology at DataPoint, setting the direction for its products and the AI architecture behind them. Khushi's focus is turning what clients need into reliable products that hold up in everyday use.

  • Product strategy
  • Product management
  • AI architecture
  • AI infrastructure
LinkedIn profile of Khushi Tiwari

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