People approve what matters
You decide where a person reviews or approves before anything important happens.
Custom automation
Custom AI automation for the work your team does by hand.
Tell us about any manual, repetitive work your team spends time on. We connect with you, understand it, plan the automation and build it, with people in control of the decisions that matter.
You
Our team spends hours on the same manual task every week.
DP
Tell us how it works today: who does it, which tools, and how often.
Definition
What is AI workflow automation?
AI workflow automation uses AI, your business rules and connections between your tools to complete multi-step work automatically. It can handle information that doesn't arrive in a neat format, decide what should happen within limits you set, and act across your tools, while people approve the decisions that matter.
Traditional automation follows fixed rules and breaks when inputs vary. AI workflows cope with the messiness of real work: information in different formats, gaps that need following up, and requests worded differently every time.
Read the full guideWhat we automate
Whatever your team does by hand.
There is no fixed menu. If you are not sure whether something can be automated, that is exactly what the first conversation is for.
Work is usually a good fit when:
- It happens often, daily or weekly.
- It follows a recognizable pattern, even if the details vary.
- It takes up time your team would rather spend elsewhere.
- Someone can say what a correct result looks like.
How it works
Connect → Understand → Plan → Automate → Measure → Improve.
The same six steps every time. The first three happen before you commit to building anything.
Connect
We talk with you and with the people who do the work today.
Understand
We map the steps, the tools, the hand-offs and where the time goes.
Plan
We agree what to automate, what stays with people and how we will measure it.
Automate
We connect your tools and build it, starting with a pilot your team can review.
Measure
We track the agreed measures against how things worked before.
Improve
We refine the automation as your processes and volumes change.
What changes
What you get once the work runs itself.
Less manual effort
Repetitive reading, typing, sorting and chasing moves to automated workflows.
Faster execution
Work moves the moment inputs arrive, not when someone gets to their inbox.
Consistent results
The same rules, templates and checks are applied every time.
Full visibility
Every step is logged, so leaders see status, bottlenecks and exceptions.
Integrations
Works with the tools you already use.
Your tools feed into DataPoint. AI does the repetitive steps within your rules, people approve what matters, and every step is recorded. Exact integrations are agreed in the plan.
Your tools
- Chat
- Calendars
- Files
- Your systems
DataPoint automation
- AI that reads and decides
- Your rules
- Your approvals
- A log of every step
Outcomes
- Work done
- People updated
- Everything recorded
Governance
Automation your IT and risk teams can sign off.
Every step is logged
Each input, decision and action is recorded, so results can always be checked.
Works with your tools
Automation connects to the tools you already use instead of replacing them.
Only the access it needs
Each connection gets the narrowest permissions that work, agreed with your IT team.
Measured before and after
We agree what success looks like up front and report against it after launch.
Gets better over time
Rules and prompts are refined as your processes and volumes change.
Data handling is agreed per project in line with applicable data protection law.
Looking to automate hiring and HR? You don't need a custom project for that. DataPoint HR is our ready-made automation for hiring and HR. Explore DataPoint HR
FAQ
Custom automation questions
What is AI workflow automation?
AI workflow automation uses AI together with rules and connections between your tools to complete multi-step work automatically. Unlike traditional automation, it can handle information that arrives in different formats and make judgments within limits you set, while people approve the decisions that matter.
What can DataPoint automate for us?
There is no fixed list. If the work is manual, happens often, follows a pattern and takes up your team's time, it is a good candidate. We will tell you honestly if automating something isn't worth it.
How does a custom automation project start?
With a conversation. We connect with you and the people who do the work, understand how it is done today, and prepare a written plan before anything is built.
How is this different from DataPoint HR?
Custom automation is built around your own process. DataPoint HR is our ready-made product for hiring and HR. If hiring and HR is what you want to automate, start with DataPoint HR.
Do we need to replace our existing systems?
No. The automation connects to the tools you already use, and to your other systems through their APIs where available.
Have work that should run itself?
Tell us about it. We'll show you what can be automated, what should stay with people, and how we'd measure success.